International Shipping

We are located in Hong Kong, and we ship internationally. Regarding the International shipping, please refer to the followings for details

 

FREE SF Express Shipping (Hong Kong and Taiwan)

Free Shipping for all orders

Hong Kong - delivery time: 1-2 business days

Taiwan -  deliery time: 2-4 business days

 
International Standard Shipping

For orders under USD50.00:

 

USA, Australia

- delivery time: 10-20 business days

Shipping Fee: USD5.00

 

Singapore, Thailand

- delivery time: 5-10 business days

Shipping Fee: USD5.00

 

FREE International Standard Shipping

It will be available for orders at/ over USD50.00:

 

USA, Australia

- delivery time: 10-20 business days

 

Singapore, Thailand

- delivery time: 5-10 business days

 

(Upgrade) to International Economy Express/ Priority Express Shipping

It will be available with extra fee:

 

USA, Australia

- International Economy Express delivery time: 5-10 business days

- International Priority Express delievry time: 3-5 business days

Singapore, Thailand

- Sf Express delivery time: 3-6 business days

 

FREE International Economy Express Shipping

It will be available for orders over USD150.00 and the following countries only:

 

USA, Australia

- International Economy Express delivery time: 5-10 business days

Singapore, Thailand

- Sf Express delivery time: 3-6 business days

 

The above delivery times are estimated, the time might still be changed due to the change of situation, we hope you understand.

 
⭐️A kind reminder to all Australia, Canada, UK and other European Customers⭐️
“Free Shipping/ Shipping Fee” does not include any duties and taxes,  and buyers will be responsible for any duties and taxes that might apply. And we will not be responsible for any delay or lost package due to the unpaid duties and taxes. If the package is returned to us due to the unpaid custom charges, a 40% restocking fee will be deducted from the total refund amount.
  • If you wish to deliver your order to the country that is not listed on our website, please make inquiry to us by an e-mail (info@candyapple-store.com).
  • Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. 
  • If you order has more than one item and one or more of your items are backordered, the entire order will be shipped altogether once all items in your order are ready.
  • Delivery times are estimated. Certain delays are inevitable and out of our control. We do not guarantee any specific time for shipment or delivery. 
  • Incorrect or undeliverable addresses and refused shipments resulting in an item being returned to shipper will be charged for shipping fees. Undeliverable packages which require reshipment at the customer's request, are subject to a reshipment charge equivalent to the original shipping fees. This includes refusal of a package, unclaimed packages, or misinformation on the part of the customer. Should we be unable to reach the customer for resolution, a 40% restock charge will be apply and store refund will be issued for the balance Shipping and handling is non-refundable.